1. INTRODUCTION
This Privacy Policy describes the policies and practices
of Broadband Network Services Limited ("BNS", "we", "our" or
"us") in relation to the privacy of your personal data which
is collected, held, processed and used by BNS.
"Personal data" means any personally identifying information.
"You" and "Your" when used in this Privacy Policy Statement
include any person who accesses the BNS web site and submits
personal data.
BNS respects the privacy of your personal data. BNS pledges
to meet fully, and where possible exceed, internationally recognised
standards of personal data privacy protection and comply with
the Personal Data (Privacy) Ordinance 1995 (Cap 486) (the "Ordinance")
when processing personal data collected in Hong Kong. BNS shall
ensure compliance by our staff with the strictest standards
of security and confidentiality.
These policies and practices may be amended from time to time.
You should check our Privacy Policy Statement regularly to ensure
you are aware of your latest policies.
2. TYPES OF INFORMATION COLLECTED
Information about you is collected in the following ways:
(a) Anonymous Access
If you visit our web site but do not submit any personal data
on-line, then we may record your visit as a "hit" even though
we will not collect any personally identifiable information
from you. In addition, we may make a record of your visit that
shows only the domain name server address part of your email
address, and of the pages visited. This information is used
by us to produce aggregated information about the number and
types of visitors to the BNS web site by reference to their
Domain Name Server address. This information is used by us only
for preparing general statistics on the usage of our web site.
(b) Submission of personal data
When you access the BNS White Paper and reports Library, you
will be asked to provide certain personal data items to us before
accessing the site. We may use data collected from you for the
purpose of improving our services to you. Upon your request
to us, you will be able to access and/or correct your personal
data. Please refer to paragraph 7 below for details on how you
may obtain and correct any personal data relating to you which
we may hold.
When you make an enquiry with BNS via email to us, you may include
in your email various items of personal data such as your name
and your email address.
We may use data collected from you for the purpose of responding
to your enquiries and subsequent communications to you which
are related to your initial enquiry. We may further communicate
with you for the purpose of conducting a market survey and we
will provide you with a separate privacy protection policy in
relation to that market survey. Upon your request to us, you
will be able to access and/or correct your personal data. Please
refer to paragraph 7 below for details on how you may obtain
and correct any personal data relating to you which we may hold.
(c) Cookies
Some areas of the BNS web site may use "cookies" to identify
you. A cookie is a small amount of data that is sent to your
computer from a web server and stored on your computer's hard
drive.
3. WITH WHOM MAY BNS SHARE MY INFORMATION?
BNS may, for the purposes set out in paragraph 2 above, share
data it has collected with the following: (i) any person to
whom BNS is under a legal or regulatory obligation to make disclosure
and (ii) BNS staff who are under a duty of confidentiality to
BNS.
4. ACCURACY OF PERSONAL DATA
Whilst we do not provide on-line access to and correction of
personal data held by BNS, we fully comply with the "Rights
of Access and Correction" obligations of the Ordinance. Please
refer to paragraph 7 below for details on how you can obtain
and correct any personal data relating to you that we may hold.
5. RETENTION OF PERSONAL DATA
We shall retain your personal data for as long as is necessary
for the purposes of responding to your email enquiries and subsequent
communications to you which are related to your initial enquiry
or service subscriptions. If you object to our retention of
your personal data, you may request the destruction of the data
by writing to us at the address in paragraph 8 below unless
the personal data is retained to satisfy any applicable statutory
or contractual obligations.
6. SECURITY OF PERSONAL DATA
(a) Information Security
Given the nature of the internet, we cannot guarantee that the
transmission of personal data is 100% secure. However, we shall
take all practicable steps to ensure that any personal data
collected by us via the BNS web site is safe and secure from
third party interference.
(b) Employee Access
In general, our business practices limit employee access to
confidential personal data, and limit the use and disclosure
of such information to authorised persons, processes and transactions.
We are committed to take all reasonably practicable measures
to ensure that staff handling employment-related personal data
are trained and instructed to do so according to the privacy
policy of BNS, will exercise due diligence in the application
of this policy and are subject to procedures designed to ensure
compliance with this policy.
7. RIGHTS OF ACCESS AND CORRECTION
Under the Ordinance, individuals have the right (subject to
certain exemptions) to:
(a) check whether BNS holds any personal data relating to them
and request access to such personal data; and
(b) require BNS to correct any personal data relating to them
which is inaccurate.
Requests for access to or correction of personal data should
be addressed to BNS's Data Privacy Officer at the address listed
in paragraph 8 below.
BNS prefers to receive data access and correction requests by
post. When submitting a data access or correction request, please
provide BNS with documentary proof of identity (e.g. a copy
of your Hong Kong Identity Card or Passport). We need proof
of your identity so we do not release your personal data to
unauthorised persons. BNS charges a fee of HK$100 for data access
requests. No fee is charged for data correction requests.
8. FURTHER INFORMATION
If you have any queries about our Privacy Policies and practices,
please contact:
Broadband Network Systems Ltd
Suite 4901, 49/F
One Exchange Square
8 Connaught Place
Central, Hong Kong
Ph: +852 2180 9918
Fax: +852 2180 9919
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